LAGOS Sample Sale FAQs

The first step to accessing the online sample sale is to Create an Account. Log into your account on the day of the sale to shop all merchandise 50% off.

Need help? Find more information by clicking here. 

For the ease of our customers, we have removed the passcode protection from our site. To shop the sale, you simply need to log into your account. Once the sale has opened, you will be able to shop. 

Due to the COVID-19 pandemic, we will not be offering an in-person sample sale this year.

The sale will feature an array of items, including items from retired collections, true one of a kind samples, and core LAGOS items. 

The sale will end November 14th, or until supplies last. 

We accept all major credit cards, as well as Apple Pay, Google Pay, and Paypal. 

We cannot accept cash, check, or money order at this time. We cannot accept LAGOS gift cards for sample sale purchases. 

All sales are final. No returns, exchanges, or refunds.

All items on the sample sale site are first come, first served. However new items will be added, check back daily.

All orders are shipped via UPS Ground.  Shipping costs $10 for all orders <$1000, free for all orders $1000 and up.

We cannot combine orders shipped to the same address.

No, your item will not be in the signature LAGOS packaging. 

We are sorry, but we are not able to offer alterations on sample sale items at the time of sale.

Please allow for 7-10 business days for your order to arrive.

We strive to represent our products as accurately as possible in the photographs, but due to differences in screen brightness and settings, colors - especially those of gemstones - may appear somewhat differently online than they do in person.

In general, yes.  Small = 6, Medium = 7, Large =8.  They are used interchangeably on some size charts, etc.